Privacy Policy

Handling of Personal Information on the Toray Engineering D Solutions Web Site

Toray Engineering D Solutions Co., Ltd. (hereinafter "the Company") respects the privacy of its customers, complies with Japanese law concerning the protection of personal information, handles personal information with due care, and operates the website in compliance with the following policy. This privacy policy describes the handling of personal information on the Company's web site and does not cover domestic and overseas affiliates, or other companies who linked from the Company's web site. Please ask affiliated companies and linked companies for their privacy policy.

1. Objective of Use of Personal Information

The personal information of customers is, in principle, used for the provision of the Company's products and services and related information to customers; and to improve the Company's products and services. If a customer does not wish to receive information and services concerning the Company's products and related information, the provision of such information will be terminated upon request by the customer. Customer information obtained via the website shall not be used for any purpose other than the above purposes unless the purpose of use is made explicit in advance.

2. Non-Disclosure of Personal Information to Third Parties

Personal information received from customers shall not be disclosed or provided to any third party except in the following circumstances.

  1. (1) When the customer consents
  2. (2) When the disclosure of information to the Company's consigned companies or business partners is necessary for achieving the customer's objectives of use; provided, however, that thorough measures have been taken to ensure that the recipients implement appropriate management of the personal information
  3. (3) When disclosure to the Company's affiliates is necessary to provide appropriate responses to inquiries
  4. (4) When the disclosure of personal information to competent public authorities is required by law

3. Updating Registered Information

If a customer requests that personal information concerning the customer that has been registered by the customer be modified, confirmed, corrected, deleted, etc., the Company shall respond appropriately only after confirming that the person making the request is the customer concerned or the duly authorized agent of the customer.

4. Security Measures

To ensure the secure management and use of the personal information of customers, the Company implements reasonable and appropriate security measures concerning security risks (such as unauthorized external access to personal information and the loss, destruction, tampering with, or leakage of personal information). Each division that handles personal information shall also appoint an information manager who will work to ensure appropriate management of personal information, adopt regulations concerning information security, and take measures to ensure that all employees are aware of them.

5. Use of cookie function

Part of this web site uses technology called cookies for 1) improving the web site's convenience and quality, 2) delivering behavioral targeting ads, 3) measuring and improving advertising effectiveness, and 4) market analysis and marketing. If a customer does not wish to collect information from the internet browsing software, a customer can disable the cookie function by setting the internet browsing software.

  • * What is cookie?
    Cookie is small text file that is saved on user's computer when user browse web site, and is currently widely used on many web sites. For example, it is possible to provide users with more appropriate content by recognizing the users and referring to the past browsing pages of this web site.

6. Acquisition and use of action history by partner companies

The Company consented to the following partner companies who have contractual relationship with the Company to obtain the action history of customers who have accessed the Company's web site. This information will be used in accordance with the partner's privacy policy for purposes such as the delivery of behavioral targeting ads. If a customer does not wish to obtain and use information on this web site from the partner's cookie, a customer can invalidate cookie from the procedure for opt-out.

- Partners
Google Inc. (Google Analytics and Google AdWords)
Mtame Inc. (BowNow)

  • Google Analytics: Access analysis tool provided by Google
    Google AdWords: Internet advertising service provided by Google
    BowNow: Marketing automation tool provided by Mtame (Starter Group)

7. Use of individual URL

Inquiries on this web site and e-mail magazines of which the Company outsource to the partner companies may use technology called "individual URL" to identify users from e-mail forms and e-mail magazine.

8. Revisions of This Policy

The Company shall review and improve the content of the above items as appropriate, in conjunction with changes in applicable laws concerning the handling of the personal information of customers.